There is no doubt the integration of technology into the practice of law has seen many firms and corporate legal departments enjoy myriad benefits, such as improved cost-efficiency, greater client…
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Client service Posts
Tim Perry Discusses the Challenges Facing Lawyers on the Journey from Graduate to Partnership [Q&A]
Tim Perry is the head of corporate at Practical Law Australia and has more than 12 years’ experience practising at leading law firms in Australia, including Gilbert + Tobin and…
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3 Ways to Retain Your Firm’s Non-Lawyer Talent
In the past, traditional firms primarily distinguished themselves by their name or the calibre of their legal advice, and there was a perceived distinction between the revenue generators and ‘cost…
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Knowledge Management With Document Automation: A Game-Changer for Client Service [Whitepaper]
Knowledge management (KM) is often seen as an efficiency enhancer — a tool that leverages information so you can avoid reinventing the wheel to create effective work product, saving time…
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Achieving Profitability with Alternative Fee Arrangements
With the increasing prevalence of alternative fee arrangements (AFAs) – such as fixed, blended and capped fees and retainers – firms have the ability to increase the client’s perception of…
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4 Things Innovative Law Firms do Differently
Technological advancement and innovation have been two of the most crucial trends driving change in the legal sector recently – they are key for law firms intent on growing, staying…
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The Dos and Don’ts of Law Firm App Development
As digital becomes increasingly vital in business, law firms are upping the ante and differentiating themselves with the use of app technology. As observed in the recent 2016 Australia: State…
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Co-Creation to Enhance the Client Experience
As empowered clients continue to be more discerning in their choice of legal service providers, law firms need to think about more innovative ways to enhance the client experience and…
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Specialty Focus Gives Niche Law Firms a Winning Edge
According to recent reports, the growth rate of specialist and boutique law firms in Australia is increasing. We look at the fresh approach some firms are applying to specialisation and…
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What is a True NewLaw Firm?
In an age of disruption, BigLaw or traditional large law firms face increasing competition from rapidly evolving NewLaw providers. But what does NewLaw actually mean, and how do these firms differ…
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