While some firms are rolling out various initiatives to ensure smooth working and keep morale up, some things will never be the same.
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Client service Posts
Lawyer and Client Collaboration: The Key to Client Retention?
If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.
2020 Australia: State of the Legal Market Report
Featuring unique data and market analysis from Peer Monitor, Acritas, Alpha Creates and Barolsky Advisors, this year’s edition is a page-turner. Identify what’s driving the industry to perform.
Read more2019 Australia: State of the Legal Market [Report]
Thomson Reuters is pleased to present the annual 2019 Australia: State of the Legal Market, providing an expert analysis of market trends shaping the profession.
Read more2018 Australia: State of the Legal Market [Report]
The Melbourne Law School and Thomson Reuters Peer Monitor® are pleased to present this report setting out the dominant trends impacting the legal market in 2018 and the key issues…
Read moreDesign Partnering: How to Get Your Clients Excited About AI
Modern technologies are empowering law firms to tailor legal solutions to specific client needs. In part three of our three-part series exploring how law firms can use advances in artificial…
Read moreHow Your Firm Can Use AI-Powered Tools to Improve Client Outcomes
Artificial intelligence (AI) is already changing the business of law. Many firms are adopting the rapidly expanding suite of AI-powered tools to help their legal practitioners improve client relationships and…
Read moreRage Against the Machines: Artificial Intelligence and the Future of Legal Practice
Heel-dragging frustration at impending changes in the legal industry is misguided. There will likely always be jobs for creative and gregarious lawyers. It’s the repetitive tasks at the junior end…
Read moreThe 9 Trends That Continued to Drive Change in the Legal Sector in 2017
Relentless disruption, change and innovation are once again the key themes for lawyers this year. Increasingly sophisticated technologies along with pressures from clients, employees and regulatory systems are pushing firms…
Read more2017 Australia: State of the Legal Market [Report]
Melbourne Law School and Thomson Reuters Peer Monitor® are pleased to present this report setting out the dominant trends impacting the legal market in 2017 and the key issues to…
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