With holidays and festivities on the horizon, managing your time as well as client expectations is crucial to ensuring your downtime is filled with relaxing summer fun rather than a…
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How to Launch an Australian Virtual Law Firm: Insights from Nest Legal
Insight recently chatted with Victoria-based lawyer, Laura Vickers to explore her journey into the virtual world and the strategies she employed to set up Nest Legal, one of Australia’s first virtual law firms, right from her kitchen table.
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On Reflection. Best Practice in the Australian Legal Industry [Whitepaper]
Reflection is a key step when setting out to improve a process, practice or skill. Earlier this year over 130 senior fee-earning legal practitioners took time to do just that,…
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What Do Australian Law Firms Need to Pursue True Stardom?
The Australian legal industry has overcome ‘little fish’ syndrome and is now competitive on the world stage. However, despite this impressive step up, the shortage of time and challenges in…
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Coleman Greig Law Firm Shares its Secrets to Legal Best Practice
Award-winning Australian law firm Coleman Greig is a legal best practice trailblazer. General manager, Warrick McLean, shares his thoughts on what legal best practice means to the firm and why it’s essential…
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A Guide to Managing Client Expectations: Unrealistic to Realistic
Demanding clients are nothing new in law, so how can you live up to their expectations while maintaining your sanity? Here are some tips to managing client expectations that are unattainable in the short term, or unsustainable in the long term.
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Choosing Legal Practice Management Software for Your Law Firm
In a shifting legal landscape where lawyers want to increase efficiency and clients are demanding more for less, investment in legal practice management software can help firms streamline their processes…
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Grow Your Niche or Premium Law Firm Revenue
A look at how you can grow your niche or premium law firm revenue by providing premium client service.
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Putting the “Pro” Back in Professional Service
If buyers can touch, feel or see what they’re buying, many purchasing concerns disappear. In professional services you don’t have this advantage. So what is the unique quality defining a successful professional service provider?
Read moreAre You Giving Your Legal Clients What They Really Want?
It’s sometimes easy to forget that behind large corporate clients are real people who are driven by emotions and stressors like everyone else. Determining what legal clients really want is a psychological exercise that must go beyond simply providing ‘good service’.
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