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As we enter the new pandemic year, businesses in Asia are hopeful that 2021 will signal recovery and possibility.
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Client retention Posts
Lawyer and Client Collaboration: The Key to Client Retention?
If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.
Knowledge Management With Document Automation: A Game-Changer for Client Service [Whitepaper]
Knowledge management (KM) is often seen as an efficiency enhancer — a tool that leverages information so you can avoid reinventing the wheel to create effective work product, saving time…
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Where Does Your Firm Rank in the 2015 Brand Index?
The value of your firm’s brand and reputation is vitally important. So where do you sit in the competitive Australian market and what are your peers doing right? Research house…
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Succession Planning for Sole Practitioners
A sole practitioner’s career can be very rewarding and fulfilling. But what happens when you’re ready to step down? If you haven’t thought about succession planning and future-proofing your practice,…
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On Reflection. Best Practice in the Australian Legal Industry [Whitepaper]
Reflection is a key step when setting out to improve a process, practice or skill. Earlier this year over 130 senior fee-earning legal practitioners took time to do just that,…
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What Do Australian Law Firms Need to Pursue True Stardom?
The Australian legal industry has overcome ‘little fish’ syndrome and is now competitive on the world stage. However, despite this impressive step up, the shortage of time and challenges in…
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Top 2014 New Year’s Resolutions for Your Legal Practice
We asked five legal industry experts to share their 2014 New Year’s resolutions on strategic planning, performance and growth for your law firm. It’s going to be another exciting and challenging year for the legal profession in 2014, with continuing commoditisation of legal services, increasing client expectations and pricing pressures to contend with.
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Legal Research Trends in Action [Guide]
Whether you’re a lawyer, barrister, legal librarian or academic, you know firsthand how important research is to your work. The good news is that legal technology is rapidly evolving, making it easier…
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From Filing Cabinet to Tablet: How Technology is Transforming the Legal Profession (Whitepaper)
The legal landscape is rapidly evolving as mobile devices, social media and cloud computing technology makes its way into every aspect of our personal and professional lives. In an increasingly…
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