If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.

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Last year was one of substantial change for many small law firms as they continued to develop and refine their skills, especially in regard to how they run their businesses, not just how they practice law.

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