Making legislative research fast, accurate, and reliable isn’t just a nice-to-have – it’s a necessity. Especially when the stakes involve decisions that shape Australian law.
For Robin Gardner, Court Librarian at the High Court of Australia, TimeBase is an indispensable part of their research arsenal.
Trusted by Those Who Set Legal Precedent
“TimeBase is an indispensable legislative research tool for the High Court Library,” says Gardner. “We have used it for many years and trust it for its accuracy, timeliness and reliability – vital qualities for a research platform used in this Court.”
The High Court’s research needs are complex, and high stakes – requiring access to legislation, past and present, the ability to track legislative changes across multiple jurisdictions, and immediate access to additional services when cases demand it. TimeBase can deliver on all fronts.
Features That Matter When Precision Is Everything
For Gardner there are several features that make TimeBase indispensable for the Court’s work.
“Our favourite features are:
- Point-in-time services – we frequently use point-in-time legislation and need fast access to reliable and up to date legislative changes.
- Key Info in LawOne – being able to quickly see and link to this information in one place is really useful and saves us so much time.
- LawOne’s sophisticated browsing capabilities – this is especially useful for finding legislation on a particular topic in multiple jurisdictions.
- Rapid access to additional resources – when we need an additional service, for example, a point-in-time service, we need it immediately, and it is made instantly available to us.
- The price – the cost of the services we subscribe to is very reasonable, pricing is transparent, and billing is painless.
Customer Service That Builds Lasting Relationships
But Gardner reserves the highest praise for something that technology alone can’t deliver: exceptional customer service.
“The best feature of all is the customer service,” Gardner notes. “Nickie and Vanessa have always been amazingly helpful and responsive, they take the time to get to know and build relationships with their customers, are always happy to listen to and act on feedback, and best of all they know the product inside out. They are what makes TimeBase such a unique and invaluable platform.”
A Commitment That Continues
Vanessa Morris, who leads TimeBase, now part of Thomson Reuters, understands what makes customer relationships work.
“When you’re trusted by esteemed institutions like the High Court of Australia, we understand the responsibility that comes with that trust. Our customers aren’t just managing everyday compliance – they’re often navigating questions that will shape legal precedent or affect thousands of people. That’s why we’ve always been fanatical about three things: getting the content right, making it accessible fast, and being there when our customers need us. Hearing Robin describe our team this way and our platform as ‘indispensable’ – that’s exactly the outcome we work toward every day. Now as part of Thomson Reuters, we can deliver on that commitment with even greater resources and capabilities.”
Built for Australia’s Complex Legislative Landscape
Australia’s legislative landscape is genuinely complex. With nine jurisdictions and nearly 1,000 bills moving through parliaments this year alone, staying current isn’t simple. For organisations operating across state and territory lines – whether that’s a road transport company tracking dangerous goods legislation or the High Court researching precedent – TimeBase provides the comprehensive coverage, speed, and accuracy that complex research demands.
TimeBase publishes three times daily, with legally qualified editors applying analysis that enables customised alerting and legislative activity reports. The platform offers complete coverage of all legislations from 1998 forward, encompassing current acts and regulations, draft acts and bills, and repealed legislation – all validated twice for accuracy.
When Indispensable Means Indispensable
When your work shapes Australian law, when accuracy isn’t negotiable, and when timing can determine case outcomes – you need tools and partners that offer this, and that you can trust completely. The High Court of Australia has found that in TimeBase. And that trust, built over years of consistent delivery and exceptional service, represents exactly what Thomson Reuters provides legal, compliance, and government professionals across Australia and New Zealand.
Ready to experience the legislative research platform trusted by Australia’s High Court? Request a trial of TimeBase LawOne or Point-in-Time at timebase.com.au.
