In a commercial environment where price certainty accompanies almost every other product and service on offer, it’s not difficult to see why clients expect legal services to follow suit.

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With the rise of the flexible office thanks to technological advancements such as smartphones, tablets and Wi-Fi have, will the physical law firm become a thing of the past?

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Virtual firms, legal outsourcing. It’s the future, and it’s coming to your firm now. Futurist and author Ross Dawson shares his thoughts on where the legal industry is heading.  …

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It’s sometimes easy to forget that behind large corporate clients are real people who are driven by emotions and stressors like everyone else. Determining what legal clients really want is a psychological exercise that must go beyond simply providing ‘good service’.

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We asked five legal industry experts to share their 2014 New Year’s resolutions on strategic planning, performance and growth for your law firm. It’s going to be another exciting and challenging year for the legal profession in 2014, with continuing commoditisation of legal services, increasing client expectations and pricing pressures to contend with.

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Take a look at our infographic: 10 Duties of a Modern Legal Librarian or Knowledge Manager to see just how colourful this role is becoming! It used to be the traditional role…

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