If buyers can touch, feel or see what they’re buying, many purchasing concerns disappear. In professional services you don’t have this advantage. So what is the unique quality defining a successful professional service provider?
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NAZI Defence Available in Australian Criminal Law
It may be thought that the Nuremberg trials of Nazi war criminals were of the worst of criminality and the last word on the superior orders defence in criminal law, but things are not so clear cut.
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Sweeping Changes to the Workers Compensation Scheme: The Controversial Goudappel v ADCO Constructions Pty Ltd
In 2012, the NSW Parliament introduced radical, sweeping changes to the Workers Compensation Scheme. This article discusses the high profile case of Mr Goudappel, an injured worker caught by retrospective amendments which sought to remove his right to lump sum compensation.
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Criminal Investigation: A Case of Big Brother Watching?
The nature and complexity of crime has changed markedly in recent years. So, too, has the scope of criminal investigation powers possessed by police and investigators.
Read moreAre You Giving Your Legal Clients What They Really Want?
It’s sometimes easy to forget that behind large corporate clients are real people who are driven by emotions and stressors like everyone else. Determining what legal clients really want is a psychological exercise that must go beyond simply providing ‘good service’.
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Creating a Strategic Plan for Your Law Firm: Tips From Dr Grant Robertson, UGM Consulting
Creating a strategic plan for your law firm will see you better placed to manage the ups and downs of business life and volatile economic times. We spoke with principal consultant Dr Grant Robertson, UGM Consulting for his advice on creating a strategic plan for your firm in 2014.
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Top 2014 New Year’s Resolutions for Your Legal Practice
We asked five legal industry experts to share their 2014 New Year’s resolutions on strategic planning, performance and growth for your law firm. It’s going to be another exciting and challenging year for the legal profession in 2014, with continuing commoditisation of legal services, increasing client expectations and pricing pressures to contend with.
Read moreAre Your Meetings Meeting Expectations? Conduct Productive Meetings ASAP
Meetings are part and parcel of legal life. But how often do we really have productive meetings as opposed to, quite simply, huge time wasters? Do digital alternatives to the…
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Ramp Up Your Productivity: Tips to Improve Productivity at Work in 2014
No matter how much work you have to do, there are still only 24 hours in a day. Too many of us are spending too many of those hours working. Being conscious of how we work, and working smarter rather than longer, will increase productivity and potentially reduce working hours. But where do we start? Abi Gold offers some helpful tips to improve your productivity at work for 2014…
Read moreLegal Practice Management: Start Up Lean and Let Overheads Follow
The worst mistake practitioners can make when starting their own practice is to spend too much, too soon, on hiring staff and investing in infrastructure. Here are four strategies that will help you start lean and let your overheads follow, rather than lead, your revenue growth.
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