How corporate law departments can use metrics to better align with their own strategic priorities and those of their companies.
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Elizabeth Duffy
Global Client Services, Thomson Reuters
Elizabeth Duffy is responsible for ensuring that the highest standards of client service are achieved and maintained. She has developed a reputation among her clients for delivering customized research that is easy for them to apply to sharpen focus, set direction and meet their strategic goals.
With her team of subject matter experts, they are responsible for delivering insights to clients and connecting the dots between the data and a client’s business. Duffy works closely with law firms, legal service providers, and legal departments globally. She regularly leads custom research projects including client review and thought leadership programs and presents research results to the management boards and partnerships of AmLaw 50 firms.
Now based in the U.K., she spent eight years as head of Acritas US in New York.