Many in-house legal teams don’t lack capability – they lack structure. Work arrives through multiple channels, priorities are unclear, and the business wants more visibility than ever. In this piece, Sheridan Pinheiro explores why starting with a single, well-defined use case is often the most effective path to operational control.
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Sheridan Pinheiro
Implementation Success Partner, Legal Technology, Thomson Reuters
Sheridan Pinheiro is an Implementation Success Partner in Legal Technology at Thomson Reuters, with more than 20 years’ experience spanning legal practice, knowledge management and innovation. She works with law firms and corporate legal teams to design and implement technology and AI-driven solutions that enhance legal service delivery and drive measurable value.