If you want to be a successful law firm, you need to keep your clients happy — and one of the best ways to do that is by collaborating with your clients.
In fact, effective and continual lawyer-client collaboration and communication can help prevent a wide range of common client complaints.

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Corporations have traditionally scrutinised how well their business units, including their law departments, are managing their workflow and costs. When the global economy is under strain, however, that scrutiny has become even more urgent.

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Today’s law firms aren’t just about star lawyers running point on a client’s matter. They’re about a team of allied professionals bringing their combined expertise to bear to achieve an outcome for the client.

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