{"id":4013,"date":"2022-07-08T14:37:16","date_gmt":"2022-07-08T04:37:16","guid":{"rendered":"https:\/\/insight.thomsonreuters.com.au\/business\/?p=4013"},"modified":"2023-05-15T14:20:27","modified_gmt":"2023-05-15T04:20:27","slug":"asic-wins-first-criminal-conviction-over-fees-for-dead-people-scandal","status":"publish","type":"post","link":"https:\/\/insight.thomsonreuters.com.au\/business\/posts\/asic-wins-first-criminal-conviction-over-fees-for-dead-people-scandal","title":{"rendered":"ASIC wins first criminal conviction over &#8220;fees for dead people&#8221; scandal"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">The Australian conduct regulator has secured its first criminal conviction for failing to update defective disclosure statements, over the &#8220;fees for dead people&#8221; scandal that emerged from the financial services royal commission.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The regulator took an unprecedented criminal action against Avanteos Investments, a former wealth management unit of the Commonwealth Bank. The County Court of Victoria has ordered Avanteos to pay A$1.7 million in criminal penalties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Hayne&nbsp;<a href=\"https:\/\/www.royalcommission.gov.au\/banking\" target=\"_blank\" rel=\"noreferrer noopener\">inquiry<\/a>&nbsp;found that Colonial First State Custom Solutions, as the business was known, charged continuing advice fees to superannuation members after their death.&nbsp;The Royal Commission heard that Colonial had knowingly charged around A$700,000 in fees to a total of 499 customers who had died.&nbsp;Hayne referred the case to the Australian Securities and Investments Commission (ASIC) for prosecution in 2019.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the trustee of the funds, Avanteos was entitled to deduct fees from its members&#8217; cash accounts, including an &#8220;adviser service fee&#8221;. Until May 2018, Avanteos had an internal policy of charging advice fees following the death of a customer until it was notified to stop. The court found that this was not disclosed in the Product Disclosure Statement (PDS).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Colonial&#8217;s senior managers knew as early as January 2016 that the PDS was &#8220;defective&#8221; and contained misleading or deceptive statements about the deduction of fees.\u00a0Section 1021J(1)\u00a0of the Corporations Act 2001 states that it is a criminal offence to knowingly distribute defective disclosure documents, or to fail to rectify anything that is found to be incorrect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The estates of those customers have been compensated separately for their losses. Avanteos said in an emailed response to Reuters that it had completed a remediation program and refunded all unauthorised adviser service fees deducted from deceased members&#8217; accounts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Warning signs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Commonwealth Director of Public Prosecutions (CDPP) submitted that the offending was &#8220;at the upper end of objective seriousness for offending of this kind and as such, its culpability is high.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sarah Court, ASIC deputy chair, said the seriousness of the breaches warranted the criminal action. She said the case should be viewed as a warning to the industry to &#8220;act on advice and rectify problems quickly \u2014 or face possible criminal action.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Court said the senior managers at Colonial\/Avanteos were aware they did not have a legal authority to deduct fees from members after their death.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Despite this knowledge, there were no changes made to Avanteos&#8217; disclosure documents and the unlawful fees continued to be charged for over two years,&#8221; she said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Judge Trevor Wraight said the offences were due to a &#8220;systemic breakdown&#8221; in the wealth manager&#8217;s governance and compliance controls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;The offending can only be described as a very serious failure of corporate governance and an example of a financial corporation putting its own interests above those of its investors in breach of the law,&#8221; Justice Wraight said in his judgment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;In my view it was clearly practicable to have taken reasonable steps to remedy the defect once it became known.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scale and resources<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The judge took into account Colonial&#8217;s scale and resources when the offences took place. Justice Wraight said that as a &#8220;very large, well-resourced company&#8221; the wealth manager was able to access top-tier legal advice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;It is, therefore, in all the circumstances in my view a serious example of corporate offending and the company&#8217;s culpability is relatively high.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The penalty was reduced by A$1 million due to Avanteos&#8217; early guilty plea on a total of 18 criminal charges. The maximum penalty when the offences occurred was A$3.2 million.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since December 2021, private equity firm KKR has been the majority shareholder in Avanteos<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Related:<br><a href=\"https:\/\/insight.thomsonreuters.com.au\/business\/posts\/impact-analysis-star-casino-appoints-new-chairman-as-aml-ctf-breaches-escalate-before-inquiry\"><a href=\"https:\/\/insight.thomsonreuters.com.au\/business\/posts\/casinos-to-embrace-local-independent-boards-in-wake-of-aml-enquiries\">Casinos to embrace \u201clocal independent boards\u201d in wake of AML enquiries<\/a><\/a><br><a href=\"https:\/\/insight.thomsonreuters.com.au\/business\/posts\/austrac-claim-alleges-a69-billion-laundered-through-crown-resorts\"><a href=\"https:\/\/insight.thomsonreuters.com.au\/business\/posts\/westpac-penalties-top-a113-million-over-widespread-compliance-failures\">Westpac penalties top A$113 million over \u201cwidespread\u201d compliance failures<\/a><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article first appeared on&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/legal.thomsonreuters.com.au\/products\/risk-compliance-management\/regulatory-intelligence\/\" target=\"_blank\">Thomson Reuters Regulatory Intelligence<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Australian conduct regulator has secured its first criminal conviction for failing to update defective disclosure statements, over the &#8220;fees for dead people&#8221; scandal that emerged from the financial services royal commission.<\/p>\n","protected":false},"author":97,"featured_media":4014,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[697,660,701],"tags":[836,138,457,460,897],"insight_job_role":[804,715,793],"insight_practice_area":[904],"class_list":["entry","author-nathanlynch","has-excerpt","post-4013","post","type-post","status-publish","format-standard","has-post-thumbnail","category-compliance","category-governance-risk-compliance","category-regulatory-intelligence","tag-asic","tag-compliance","tag-regulatory-intelligence","tag-risk","tag-risk-and-compliance","insight_job_role-chief-risk-officer","insight_job_role-compliance-risk-manager","insight_job_role-compliance-officer","insight_practice_area-risk-and-compliance","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ASIC wins first criminal conviction over &quot;fees for dead people&quot; 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