{"id":6439,"date":"2026-08-21T13:56:15","date_gmt":"2026-08-21T03:56:15","guid":{"rendered":"https:\/\/insight.thomsonreuters.com.au\/business\/?post_type=insight_resource&#038;p=6439"},"modified":"2026-08-21T13:57:03","modified_gmt":"2026-08-21T03:57:03","slug":"the-contribution-gap-special-report","status":"publish","type":"insight_resource","link":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report","title":{"rendered":"The Contribution Gap: Special report"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" style=\"font-size:16px\">Key Takeaways<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Indirect tax teams are shaping decisions the business doesn&#8217;t credit them for<\/strong> \u2013 pricing, contracts, supply chain, and market entry all carry the function&#8217;s fingerprints, but it&#8217;s still measured on filing accuracy and deadlines.<\/li>\n\n\n\n<li><strong>This isn&#8217;t a one-market problem.<\/strong> 88% of professionals surveyed rate their own contribution as significant or moderate, but only 32% believe leadership sees it that way.<\/li>\n\n\n\n<li><strong>Closing the gap costs nothing extra.<\/strong> The functions that close it change how they measure success and how often they&#8217;re in the room, then the budget follows.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-b25fa36891c46559549c2ba842b27037\" style=\"color:#d64000\">Increasing the visibility and influence of indirect tax and compliance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ask an indirect tax lead what they did last quarter, and the answer rarely stops at lodgements. More often the reply would be that they caught a pricing change before it created a GST exposure or were looped into a market-entry decision early enough to structure it properly, instead of untangling it after the fact. What their CFO saw is probably very different: filings were on time, and nothing broke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That gap, between what the function does and what the business sees and notices, is what a Thomson Reuters Institute survey of 290 indirect tax professionals dubs the \u2018contribution gap\u2019. The survey covered the U.S., Canada, Mexico, and Brazil, but the pattern will be familiar to anyone managing GST across multiple entities, tracking the ATO&#8217;s Peppol e-invoicing rollout, or trying to get finance to care about indirect tax before a deal closes, not after. In fact, the survey found that 88 per cent rate their own contribution as significant or moderate, but only 32 per cent believe leadership saw it that way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This &nbsp;gap is reflective of the way most indirect tax functions are judged \u2013 on filing accuracy and timeliness, even though the same team is quietly shaping pricing, contracts, supply chain, and deal structure. Add limited face time with the C-suite, and you get a function that&#8217;s earned a seat at the table, just not always the right one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-4e8a387c2481ee4468720f095c968a5e\" style=\"color:#d64000\">What you&#8217;ll find in the report<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What separates top-performing indirect tax functions from the rest, based on the survey of 290 professionals<\/li>\n\n\n\n<li>Why indirect tax is undervalued by leadership, and why C-suite access matters more than ever<\/li>\n\n\n\n<li>How to quantify indirect tax&#8217;s contribution using metrics that capture business value, not just compliance output<\/li>\n\n\n\n<li>How fixing system fragmentation, the quiet drain on strategic capacity, increases the function&#8217;s visibility<\/li>\n\n\n\n<li>Why AI adoption is nearly universal but shallow, and what deliberate deployment actually looks like<\/li>\n\n\n\n<li>Ten practical actions top-performing functions can use to close the contribution gap, starting today<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Download <em>The Contribution Gap<\/em> for the full findings and the ten steps top-performing indirect tax functions are using to make their contribution visible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Indirect tax teams influence pricing, contracts, supply chains and market-entry decisions, yet their contribution often goes unrecognised. Explore the research and ten practical actions that can help make your function\u2019s value visible.<\/p>\n","protected":false},"author":5,"featured_media":6446,"template":"","categories":[689],"tags":[138,1386,919],"resource_type":[624],"insight_job_role":[710,713,805,715,793,807,808],"insight_practice_area":[1294],"class_list":["entry","author-traus","has-excerpt","post-6439","insight_resource","type-insight_resource","status-publish","has-post-thumbnail","category-indirect-tax","tag-compliance","tag-indirect-compliance","tag-indirect-tax","resource_type-report","insight_job_role-chief-executive-officer","insight_job_role-chief-financial-officer","insight_job_role-chief-tax-officer","insight_job_role-compliance-risk-manager","insight_job_role-compliance-officer","insight_job_role-head-of-international-tax","insight_job_role-head-of-tax","insight_practice_area-tax-and-accounting","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Contribution Gap: Special report - TR - Business Insight Australia<\/title>\n<meta name=\"description\" content=\"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Contribution Gap: Special report - TR - Business Insight Australia\" \/>\n<meta property=\"og:description\" content=\"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report\" \/>\n<meta property=\"og:site_name\" content=\"TR - Business Insight Australia\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-21T03:57:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insight.thomsonreuters.com.au\/business\/wp-content\/blogs.dir\/4\/files\/sites\/18\/2026\/08\/Insights_IndirectTax-Report_Banner-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"394\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report\",\"url\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report\",\"name\":\"The Contribution Gap: Special report - TR - Business Insight Australia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/wp-content\\\/blogs.dir\\\/4\\\/files\\\/sites\\\/18\\\/2026\\\/08\\\/Insights_IndirectTax-Report_Banner-scaled.png\",\"datePublished\":\"2026-08-21T03:56:15+00:00\",\"dateModified\":\"2026-08-21T03:57:03+00:00\",\"description\":\"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report#primaryimage\",\"url\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/wp-content\\\/blogs.dir\\\/4\\\/files\\\/sites\\\/18\\\/2026\\\/08\\\/Insights_IndirectTax-Report_Banner-scaled.png\",\"contentUrl\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/wp-content\\\/blogs.dir\\\/4\\\/files\\\/sites\\\/18\\\/2026\\\/08\\\/Insights_IndirectTax-Report_Banner-scaled.png\",\"width\":2560,\"height\":394},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\\\/resource\\\/the-contribution-gap-special-report#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/resources\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Contribution Gap: Special report\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/#website\",\"url\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/\",\"name\":\"TR - Business Insight Australia\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/insight.thomsonreuters.com.au\\\/business\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Contribution Gap: Special report - TR - Business Insight Australia","description":"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report","og_locale":"en_US","og_type":"article","og_title":"The Contribution Gap: Special report - TR - Business Insight Australia","og_description":"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.","og_url":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report","og_site_name":"TR - Business Insight Australia","article_modified_time":"2026-08-21T03:57:03+00:00","og_image":[{"width":2560,"height":394,"url":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-content\/blogs.dir\/4\/files\/sites\/18\/2026\/08\/Insights_IndirectTax-Report_Banner-scaled.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report","url":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report","name":"The Contribution Gap: Special report - TR - Business Insight Australia","isPartOf":{"@id":"https:\/\/insight.thomsonreuters.com.au\/business\/#website"},"primaryImageOfPage":{"@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report#primaryimage"},"image":{"@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report#primaryimage"},"thumbnailUrl":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-content\/blogs.dir\/4\/files\/sites\/18\/2026\/08\/Insights_IndirectTax-Report_Banner-scaled.png","datePublished":"2026-08-21T03:56:15+00:00","dateModified":"2026-08-21T03:57:03+00:00","description":"Discover how indirect tax teams can demonstrate strategic value, strengthen C-suite influence and close the contribution gap with ten practical actions.","breadcrumb":{"@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report#primaryimage","url":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-content\/blogs.dir\/4\/files\/sites\/18\/2026\/08\/Insights_IndirectTax-Report_Banner-scaled.png","contentUrl":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-content\/blogs.dir\/4\/files\/sites\/18\/2026\/08\/Insights_IndirectTax-Report_Banner-scaled.png","width":2560,"height":394},{"@type":"BreadcrumbList","@id":"https:\/\/insight.thomsonreuters.com.au\/business\/resources\/resource\/the-contribution-gap-special-report#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/insight.thomsonreuters.com.au\/business\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/insight.thomsonreuters.com.au\/business\/resources"},{"@type":"ListItem","position":3,"name":"The Contribution Gap: Special report"}]},{"@type":"WebSite","@id":"https:\/\/insight.thomsonreuters.com.au\/business\/#website","url":"https:\/\/insight.thomsonreuters.com.au\/business\/","name":"TR - Business Insight Australia","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/insight.thomsonreuters.com.au\/business\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"}]}},"_links":{"self":[{"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_resource\/6439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_resource"}],"about":[{"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/types\/insight_resource"}],"author":[{"embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":5,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_resource\/6439\/revisions"}],"predecessor-version":[{"id":6448,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_resource\/6439\/revisions\/6448"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/media\/6446"}],"wp:attachment":[{"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/media?parent=6439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/categories?post=6439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/tags?post=6439"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/resource_type?post=6439"},{"taxonomy":"insight_job_role","embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_job_role?post=6439"},{"taxonomy":"insight_practice_area","embeddable":true,"href":"https:\/\/insight.thomsonreuters.com.au\/business\/wp-json\/wp\/v2\/insight_practice_area?post=6439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}