Lessons Learned in Courts Digitisation – courts management solutions (Whitepaper)

This paper draws on the extensive experience of Thomson Reuters in courts digitisation projects in the US and the UK, and wider lessons from the industry, to set out a variety of lessons learned and their applicability to future court digitisation initiatives.

In this paper we discuss the likely impact of various factors including:

  • The respective timetables for process modernisation and digitisation
  • The phasing of roll-out in various parts of the criminal justice system
  • The merits of build versus buy approaches
  • Stakeholder engagement and change management
  • Governance and cost control.

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